Returns & Cancellations
Returns
Because every item is handmade especially for you, all sales are final.
We cannot accept returns or exchanges for:
- Change of mind
- Incorrect size selected
- Incorrect colour selected
- Custom jewellery
Can I cancel?
We accept cancellations within 24 hours of ordering.
After this time, production may already have started.
Brand Collaborations & Events
Bring the Faye By You Charm Bar to Your Brand
Looking to create an experience your guests will remember?
The Faye By You Charm Bar is more than a jewellery station—it's an interactive activation that encourages guests to slow down, get creative and leave with a personalised keepsake they'll treasure.
From luxury brand launches and influencer events to retail pop-ups and international collaborations, we create bespoke experiences that are designed around your brand.